the what
We know you can’t manage what you can’t measure, and as your computing
infrastructure grows, so does your ability to keep track of exactly how it’s
performing and how it can be improved.
To that end, Global Micro offers a ‘Managed Workplace’ solution. It ensure that
your PCs, servers and network are performing at their max, that you have the
latest updates and patches, that licensing is optimised based on who uses what
and when, and that all possible issues that could create downtime are minimised.
We also provide access to comprehensive online reporting so you know the exact
status of your infrastructure, day or night, with a single mouse click.
the how
With Managed Workplace, you maximise uptime, increase security, improve performance and manage your assets more effectively by leveraging our award winning monitoring, alerting and reporting modules.
Monitoring and Alerting Module
The monitoring and alerting module provides deep network monitoring with 24x7 alerts when issues arise.
Asset Management Module
Every engagement commences with a network assessment. We will catalogue and provide complete overview of your network and its diversity of equipment. This will assist in easy identification of obsolete hardware that decreases employee productivity. We will verify all your warranty information and make sure you don't pay twice for hardware maintenance.
Security Assurance Module
Global Micro will partner with you protect your investment, your reputation and ensure compliance with legislated security. Managed Workplace has been pre-integrated into Microsoft System Update Server and Base Line Security Analyser. It is also able to integrate with popular antivirus and security suites to provide continuous monitoring for viruses worms, spam and other malware. The Security Assurance Modules aggregates and summarises all of the security patches applied and reports on all base line security scans. On an on-going basis, our team will use this analysis to plan the work required to ensure your site security.
Preventative Maintenance Module
Our comprehensive reporting module ensures that that you will know exactly what’s going on in our network. You will also know about pending problems and be able to plan accordingly. We are able to solve most problems before you even know they are happening. This lengthens your asset life-cycle, reduces the costs of downtime and emergency repairs, and increases your productivity. We simplify and aggregate all this information in to a monthly Executive summary. Of course, if you want to dive into the detail behind the report we are able to provide more detailed.
the world is changing and with it businesses need to adapt
Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. The average costs to small and midsized businesses can be staggering. A 2008 Gartner study revealed that each unmanaged desktop costs businesses an average of R18400* a year in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.
* $4000 normalised to South African Rand using a Purchasing Power Parity ratio of 4.6
The Managed Services Advantage
An overview of why choosing managed services from Global Micro makes good business sense.
Reduced Risk, Better Security
Learn how Global Micro can help your company achieve regulatory compliance.
Focusing On Your Core Business
By partnering with Global Micro as your Managed Service Provider, you can spend more time on your core business activities, and less time worrying about IT.
Affordable, Predictable IT Costs
Our Managed Services solution will help you spend every IT rand more efficiently, and achieve predictable IT costs.
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